Word of Mouth
Saturday, June 19th, 2010So what influences a customer’s word of mouth? It all depends of expectations. In Australia there are no Michelin star restaurants; so we must rely on the SMH Good Food Guide awards to know; which restaurants are at the top of the foodie chain. Sydney’s’ 3 hat restaurants are: Bilson’s, est, Marque, Pier, Quay and Tetsuya’s. So it must be all gastronomically downhill from these dizzy heights of gluttony. But then this makes it so much easier for casual dining restaurants like Chedi Thai, with no hats or awards but so many regulars.
